I am …

I started my career working music festivals for ticketing and access control software companies. That experience helped me to see first person the importance and necessity of well developed training materials and the creation of software that has an intuitive user interface. My job was to train people who needed to be proficient on both technology and procedure before the event started and sometimes I only had an hour to get them up to speed. This experience sparked an interest in well designed UX and instructional materials.

Throughout my academic and professional journey, I have honed my ability to analyze user needs, conduct research, and develop effective communication strategies. My expertise lies in creating user-centered designs, whether for digital interfaces, training programs, or technical documentation. I have a proven track record of collaborating with cross-functional teams, gathering stakeholder requirements, and delivering solutions that enhance user engagement and comprehension.

With a keen eye for detail and a commitment to accessibility and usability standards, I strive to create seamless experiences that resonate with diverse audiences. My proficiency in prototyping tools, instructional design methodologies, and content management systems allows me to translate complex concepts into engaging and intuitive formats.

I thrive in dynamic environments where creativity, problem-solving, and continuous learning are valued. My passion for technical communication and user experience design drives me to stay up-to-date with the latest trends and best practices, ensuring that my work remains innovative and impactful.

From designing interactive training modules, to optimizing user interfaces, to crafting comprehensive documentation, I am driven by the goal of empowering users with the knowledge and tools they need to succeed. Let me leverage my unique skillset to enhance your organization’s user experiences and learning initiatives!